Consumer protection
Consumer rights are regulated by Law no. 449/2003 or any other rights conferred to the consumer by the legislation in force (Law no. 449/2003 on the sale of products and their associated guarantees, Ordinance no. 21/1992 on consumer protection, Law no. 296/2004 on the Consumer Code) with all subsequent amendments
The duration of the commercial warranty granted by
this certificate is:
- 24
months for individuals (consumers)
- 12
months for legal entities
The warranty period runs from the date of entry of
the respective good in the possession of the buyer / consumer and is provided by
one of the authorized service centers mentioned on the website (SERVICE).